Terms of Service

  • Last updated on September 1, 2024
    Please read our Terms & Conditions before using the Blondi website (madebyblondi.com)
  • **Terms of Use**

    This site is operated by MADE BY BLONDI, LLC or BLONDI. Throughout the site, the terms "we", "us", "our", and the "Company" refer to Blondi and its subsidiaries. The company offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
    By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/ or available by hyperlink. These terms of service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read the terms of service carefully before accessing or using our website. By accessing or using this website, you agree to be bound by these terms and conditions of this agreement, then you may not access the website or use any services. If these terms of service are considered an offer, accepting them means agreeing solely to any and all part(s) of these terms of service.
    Any new features or tools which are added to the current store shall also be subject to the terms of service. You can review the most up to date version of the terms of service at any time on this page. We reserve the right to update, change, or replace any part of these terms of service by posting updates and/ or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 
    Our online store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your use of our store is also subject to Shopify Inc.'s terms of service.
  • 1. Online Store Terms

    These terms and conditions outline the agreement between you and Blondi. By agreeing to these terms of service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. 
    You may not use our products for anything illegal or unauthorized purpose, nor may you in the use of the service, violate any laws in your jurisdiction, including but not limited to copyright laws. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the terms will result in an immediate termination of your services. 
    We invite you to print a copy of these Terms or save them in a digital file for future reference. Every time you wish to place orders with Blondi, we advise you to check these Terms to ensure you understand the terms which apply at that time.
    These Terms, and any Contract between us, are only updated in English.
  • 2. General Conditions

    We reserve the right to refuse service to anyone for any reason at any time. 
    By utilizing our Service, you acknowledge that your content, (excluding credit card information), may undergo unencrypted transfer, which could entail (a) traversing various networks and (b) undergoing modifications to meet the technical requirements of network or device interconnectivity. Credit card information remains encrypted during any network transfer.
    You are prohibited from reproducing, duplicating, copying, selling, reselling, or otherwise exploiting any aspect of the Service, including its use and access, as well as any contact facilitated via the website that provides the Service, unless you have obtained our explicit written consent.
    Please note that the headings included in this agreement are for organizational purposes only and do not influence or restrict the Terms herein.
  • 3. Information About Us

    www.madebyblondi.com is the official website of Blondi, managed and operated by MADE BY BLONDI, LLC, a Limited Liability Company registered in the United States and the Commonwealth of Kentucky and hosted by Shopify Inc. Our website serves as a digital platform for the distribution and sale of Blondi products.
  • 4. Accuracy of Information

    Blondi, operating through www.madebyblondi.com, is managed by MADE BY BLONDI, LLC, a Limited Liability Company registered in the United States and the Commonwealth of Kentucky. The content on our site, including product information and images, is provided for general reference and should not be the sole basis for decision-making. While we strive for accuracy, we cannot guarantee that all site content is current, complete, or error-free, and we are not obligated to update it. Users are responsible for monitoring any changes.
    We endeavor to display photographs that are true to the original products, utilizing the best available technology to minimize inaccuracies. However, due to the technical and color resolution characteristics of different computers and the handmade nature of our products, variations may occur. MADE BY BLONDI, LLC (or) Blondi, is not liable for any discrepancies between the product images on the site and the actual products, which may arise from these technical and production factors.
    Furthermore, some images on our site may be sourced from customer submissions. We reserve the right to use such public photos of our products or their usage for any purpose, without prior consent.
  • 5. Use of Our Site

    Your use of our Site is governed by our website Terms of Service and Privacy Policy. Please take time to read these, as all of our policies include important terms that apply to you.
  • 6. How We Use Your Personal Info

    We only use your personal information in accordance with our Privacy Policy. For further details, please see our Privacy Policy. Please take time to read these, as all of our policies include important terms that apply to you.
  • 7. Consumer Provisions

    You may only purchase Products from our site if you are at least 18 years old. By interacting, engaging, or purchasing from our site, you amend that you are of age in your province or state. 
    Blondi is an independent company (Indie brand) specializing in the creation of handmade products. It is important to understand that Blondi Products have not been evaluated by the Food and Drug Administration (FDA) and are NOT intended to diagnose, treat, cure, or prevent any disease, condition, or injury. By purchasing and using our products, you agree to all of our terms and acknowledge that you are using Products at your own discretion.
  • 8. How the Contract is Formed Between You and Us

    Our order process allows you to check and emend any errors before submitting your purchase to us. Please take the time to read and check your orders at each page of the order process before submitting. 
    The order process is completed when you select the "Confirm" or "Pay Now" option. Upon confirmation, your order will be submitted to us for processing and the order may not be changed or canceled except as expressly provided in these Terms or as required by applicable law. 
    Confirmation of your order will be taken as proof of your acceptance of the provisions contained in these Terms of Service. 
    The data recorded on the Site shall be treated as conclusive evidence of the details of transactions between you and us. In the event of a dispute relating to a transaction conducted on our site, the data recorded by us shall be treated as legal evidence of the transaction.
  • 9. Our Right to Vary These Terms

    We may revise these Terms from time to time in the following circumstances:
    (I) Changes in how we accept payment from you;
    (II) Changes in relevant laws and regulatory requirements; and
    (III) Any other reasonable circumstances.
    Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.
    Whenever we update these Terms in compliance with United States law, we will notify you by indicating that the Terms have been modified and by providing the pertinent date at the beginning of these Terms of Service.
  • 10. Modifications to the Service and Prices

    The prices for our Products are subject to change at any time for any reason without notice. 
    We reserve the right to modify or discontinue the site or any services provided through the site or any part or content thereof, without notice at any time. 
    We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the site or any services provided through the site.
  • 11. Products or Services (if applicable)

    Certain products or services may be available exclusively online through the site. These products or services may have limited quantities and are subject to return or exchange only according to our written Return & Refund Policy. Please take time to read these, as all of our policies include important terms that apply to you. 
    We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
    We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the site or any services provided through the site will be corrected.
  • 12. Accuracy of Billing and Account Information

    We reserve the right to refuse any order you place with us, including for purchases which appear to be in violation of our Reseller Policy.  We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
    You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
    For more detail, please review our Return Policy. Please take time to read these, as all of our policies include important terms that apply to you. 
  • 13. Third-Party Links

    Our Site may feature content, products, and services that include third-party materials. Links on our site may lead you to third-party websites not affiliated with us. We do not review or evaluate the content or accuracy of these sites, and we do not guarantee or assume any liability for third-party materials, websites, or any other products or services offered by third parties.
    We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, or content, or any transactions conducted with third-party sites. We advise you to thoroughly review the third-party's policies and practices to ensure you understand them before engaging in any transaction. Should you have complaints, claims, concerns, or questions about third-party products, please contact the third-party directly.
  • 14. User Feedback, Comments, and Other Submissions

    Our policy is to reject unsolicited suggestions and ideas. However, any inquiries, feedback, reviews, suggestions, ideas, or other information you provide us will be considered non-proprietary and non-confidential. By sending specific submissions (like contest entries) or creative ideas, suggestions, proposals, plans, or other materials, by any means, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and use in any medium any such Submissions.
    In accordance with our Privacy Policy, by submitting any comments, you grant us a global, non-exclusive, unrestricted, royalty-free, perpetual, irrevocable, transferable right and license to copy, use, reproduce, modify, adapt, translate, publish, license, distribute, sell, or assign the Submission in any manner we deem fit. This includes creating derivative works, distributing, and displaying any Submission in any form, media, or technology, either currently known or developed later, either alone or as part of other works, or using the Submission in connection with our products or services. You also acknowledge that your Submission will not be returned, and we may use your Submission, and any ideas, concepts, or expertise contained within, without any payment or other consideration, for any purpose, including but not limited to, developing, manufacturing, distributing, and marketing products.
    By making a Submission, you affirm that you possess or have the authority over the rights to your Submission. You also affirm that your Submission is free of software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam." It is prohibited to use a false email address, impersonate any person or entity, or otherwise deceive us regarding the origin of any Submission. You agree to indemnify us against all claims related to rights in any Submission or damages resulting from any Submission.
    When you transmit, upload, post, share, distribute, reproduce, email, or otherwise make available data, text, photos, reviews, ratings, comments, software, music, sound, photographs, graphics, images, videos, messages, or other materials (collectively, "User Content") on the site, whether purchased through the site or third-party e-commerce sites, you are fully responsible for that User Content. User Content is considered a Submission as per Section 14. This implies that third parties, not us, bear full responsibility for any User Content they post on the site. You agree not to transmit, upload, post, email, or otherwise make available on the site any User Content that is (a) unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable; (b) not legally yours to share under any law or under contractual or fiduciary relationships; (c) known by you to be false, inaccurate, or misleading; (d) compensated for or granted any consideration by any third party; or (e) in violation of any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
    Blondi is not liable for any reviews, ratings, and comments about our products purchased through the site or third-party e-commerce sites, nor for any economic loss claims resulting from such Reviews. We expect users to uphold a high level of integrity regarding Reviews posted on our site. By posting, you agree: (a) to base your ratings and reviews solely on your direct experience with the reviewed product; (b) not to submit a rating or review in exchange for payment or other benefits from any party; and (c) to ensure your review adheres to the terms outlined herein. Should Blondi, at our sole discretion, determine that any rating or review could undermine the integrity of the ratings and reviews, we reserve the right to remove such Review without notice.
    Blondi does not endorse, verify, or assume responsibility for User Content shared or published on www.madebyblondi.com. As such, we cannot assure its accuracy, integrity, or quality. By accessing the Site, you may encounter User Content that you find offensive, indecent, or objectionable. We are not liable for any User Content or for any errors, omissions, losses, or damages experienced as a result of engaging with User Content made available on the Site. By using the Site, you release us from any claims related to infringements of proprietary rights or violations of privacy, publicity, moral rights, or attribution linked to User Content.
    We reserve the right, at our sole discretion, to refuse, modify, or remove User Content without obligation. This includes content that breaches our Terms of Service or is deemed objectionable. We also retain the right to deny service and terminate accounts without prior notice for users who contravene these Terms of Service or infringe on the rights of others.
  • 15. Errors, Inaccuracies, and Omissions

    At times, our site or Service may include information that has typographical errors, inaccuracies, or omissions, particularly regarding product descriptions, pricing, promotions, offers, shipping charges, transit times, and product availability. We reserve the right to correct any such errors, inaccuracies, or omissions and to update or change information or cancel orders if any information in the Service or on any related website is found to be incorrect at any time without prior notice, including after an order has been submitted. We do not have an obligation to update, amend, or clarify information in the Service or on any related website, including, but not limited to, pricing information, except as mandated by law. No established update or refresh date in the Service or on any related website should be interpreted as an indication that all information in the Service or on any related website has been modified or updated.
  • 16. Disclaimer of Warranties; Limitation of Liabilities

    In the event that another site or dealer(s) claim to be authorized Blondi resellers, please protect yourself and purchase products directly from our official site, www.madebyblondi.com. When you purchase a product from an unauthorized reseller, you are taking a risk of receiving counterfeit, faulty, used, or defective products and may not be designed for use in your country.
    We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or free from errors.
    We do not warrant that the results obtained from the service will be accurate or reliable.
    You acknowledge that we may suspend the services for indefinite periods or cancel the service at any time without notice to you.
    You expressly agree that your use of, or inability to use the service is solely at your risk. The service, along with all products and services delivered to you through it, are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement.
    Under no circumstances will Blondi, including our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether in contract, tort (including negligence), strict liability, or otherwise, resulting from your use of any of the service or any products obtained using the service, or for any other claim related in any way to your use of the service or any product. This includes, but is not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service, or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Where some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the greatest extent permitted by law.
  • 17. Indemnification

    You agree to indemnify, defend, and hold Blondi and its subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claims or demands, including reasonable attorneys' fees, made by any third-party due to or arising from your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
  • 18. Severability

    Should any provision of these Terms of Service be deemed unlawful, void, or unenforceable, such provision will still be enforced to the maximum extent allowed by law. The unenforceable part will be considered detached from these Terms of Service, and this will not impact the validity and enforceability of the remaining provisions.
  • 19. Termination

    The obligations and liabilities of the parties incurred before the termination date will continue after the termination of this agreement for all purposes.
    These Terms of Service remain in effect unless and until they are terminated by either you or us. You can terminate these Terms of Service at any time by informing us that you no longer wish to use our Services, or by ceasing to use our site.
    Should you fail, or should we suspect that you have failed; to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. You will then be responsible for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof).
  • 20. Governing Law

    These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state of Kentucky.
  • 21. Returns

    Upon receiving your order, you must immediately inspect all products against your order. If the products are damaged, defective, or incorrectly supplied upon delivery, you must record the details of any damage or supply errors on the delivery documentation. If you are unable to inspect the items upon receipt, you must notify our customer support team as soon as possible, but within a reasonable time frame. Returned products for situations such as these, must be in their original packaging. We do not offer or accept returns, refunds, partial refunds, exchanges, or order cancellations on any products unless the circumstances above apply to you (i.e., an item is incorrect, missing, or in an unusable condition). In this case, we will replace it within 3 business days from the date of purchase and once we have fully inspected and approved your claim.
    Any return must be made in a single delivery shipment and any fragmented returns may incur additional costs payable by you to us. It is imperative that you follow our instructions for the return of your items and that all goods are shipped back to us within 7 (seven) days of delivery.
    We recommend that you retain proof of sending, in case of a dispute.
    Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged or degraded on return.
    Please note card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately, we are unable to influence this.
    This returns policy does not affect your legal and statutory rights.
    For further information, please review our Returns Policy. Please take time to read these, as all of our policies include important terms that apply to you. 
  • 22. Price of Products and Charges

    Despite our best efforts, there may be instances where products on our site are mispriced. In the event of a pricing error for the products you have ordered, we will notify you and offer the choice to proceed with the purchase at the correct price or cancel your order. We will await your decision before processing the order. If we cannot reach you using the contact details provided during the order process, we will consider the order canceled and inform you in writing. It is important to note that if the pricing error is clear and could have reasonably been recognized by you as such, we are not obligated to supply the products at the incorrect (lower) price.
  • 23. Payments

    You can pay for Products using a debit card or credit card. We accept the following cards: Visa, Debit, Mastercard, American Express.
    We also accept additional payment methods such as: PayPal, Apple pay, and SHOP pay.
  • 24. Events Outside of Our Control

    We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below:
    An 'Event Outside Our Control' refers to any act or event that is beyond our reasonable control. This includes, but is not limited to, strikes, lockouts, or other industrial actions by third parties, civil unrest, riot, invasion, terrorist attack or the threat of one, war (declared or not), or the threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, or any other natural disaster. It also covers the failure of public or private telecommunications networks or the impossibility of using railways, shipping, aircraft, motor transport, or other means of public or private transport.
    Should an Event Outside Our Control occur that impacts our ability to fulfill our contractual obligations, we will promptly inform you. Consequently, our contractual duties will be paused, and the timeframe for their fulfillment will be prolonged for the duration of the Event Outside Our Control. If this event disrupts the delivery of products to you, we will coordinate a new delivery date with you once the event has concluded.
  • 25. Communications Between Us

    When we refer, in these Terms, to “in writing”, this will include email.
    If you wish to contact us in writing for any other reason, you can send this to us by email at blondi.help@gmail.com
    To cancel a Contract in accordance with your legal right to do so, you must contact us in writing by sending an email to blondi.help@gmail.com
    If we have to contact you or give you notice in writing, we will do so by email.
  • 26. Promotions

    Each offer is for single use per individual unless stated otherwise. Offers stand while stock lasts and are limited in quantity. They apply solely to physical goods purchases, excluding gift cards. To redeem the intended offer on your subsequent online purchase, input the provided code at checkout. This is exclusive to residents of the USA. Offers cannot be merged with other promotions or applied to past orders. Offers hold no monetary value and become void if modified, sold, exchanged, or transferred. Blondi reserves the right to reject any promotion code or offer if suspected to be obtained fraudulently or improperly, or not redeemed by the promotion's intended recipient. Blondi also retains the authority to void or refuse to honor promotion codes or offers linked to fraudulent orders, reseller accounts, or acquired via any entity other than Blondi. Offer terms are subject to modification or cancellation at any moment.
  • 27. Changes to Terms of Service

    You can review the most current version of the Terms of Service at any time at this page.
    We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our site. It is your responsibility to check our site periodically for changes. Your continued use of or access to our site or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
    You consent to receive any agreements, notices, disclosures and other communications (collectively, “Notices”) to which these Terms of Service refer from us electronically including without limitation by e-mail or by posting notices on this site. You agree that all Notices that we provide to you electronically satisfy any legal requirement that such communications be in writing. To withdraw your consent to receive Notices electronically, you must notify us of your withdrawal of such consent by emailing us at blondi.help@gmail.com and discontinue your use of this Site. In such event, all rights granted to you pursuant to these Terms of Service shall automatically terminate. Unfortunately, we cannot provide the benefits of this Site to any user that cannot consent to receipt of Notices electronically. Please note that this consent to receive Notices is entirely separate from any election you may make with respect to receipt of marketing communications. Your options with respect to receipt of marketing communications are set forth in our Privacy Policy.
  • 28. Contact Information & Dispute Resolution

    Contact Information: blondi.help@gmail.com
    Questions about the Terms of Service should be sent to blondi.help@gmail.com.
    Dispute Resolution: Any disputes arising out of or relating to these terms and conditions shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Kentucky, USA, and the arbitrator’s decision shall be enforceable in any court of competent jurisdiction.
  • 29. Other Important Terms

    We may transfer our rights and obligations under a Contract to another organization, but this will not affect your rights or our obligations under these Terms.
    You may only transfer your rights or your obligations under these Terms to another person if we agree in writing. However, if you are a consumer and you have purchased a Product as a gift, you may transfer the benefit of your Contract to the recipient of the gift without needing to ask our consent. You must however tell us in writing (which shall include email) that you have done this.
    This contract is between you and us, and no other person shall have the rights to enforce its terms. However, if you are a consumer, the recipient of your gifted Product will benefit from the contract made between us and the original purchaser. Neither we nor you will require their consent to cancel or make any changes to these Terms.
    Each paragraph of these Terms functions independently. Should any court or competent authority determine that any of them are illegal or unenforceable, the other paragraphs will continue to be valid and enforceable.
    Failure to promptly enforce your obligations under these Terms, or to exercise our rights, or any delay in doing so, does not constitute a waiver of our rights. Any waiver of your default will be explicitly stated in writing and does not imply an automatic waiver of any subsequent default.
    As a consumer, please be aware that these Terms are subject to American law. This implies that any Contract for purchasing Products via our site, along with any disputes or claims associated with it, will be regulated by American law. Both you and we consent to the non-exclusive jurisdiction of the courts in America and Kentucky.
    For businesses, these Terms are subject to American law. Consequently, any Contract and disputes or claims related to it, whether contractual or non-contractual, shall be governed by American law. Both parties consent to the exclusive jurisdiction of the courts in America and Kentucky.
    We will not file a copy of the Contract between us.
  • 30. Entire Agreement

    Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision.
    These Terms of Service, along with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us. They govern your use of the Service, overriding any prior agreements, communications, and proposals, whether oral or written, between you and us (including any previous versions of the Terms of Service).
    Ambiguities in the interpretation of these Terms of Service will not be held against the party that drafted them.
  • You can download and print a copy of our Terms of Service for your records of agreement with Blondi at www.madebyblondi.com here