FAQs

US

What is Made by Blondi?

Blondi is a collection of handcrafted beauty & adornments inspired by simple beauty, nature’s gifts, and time-honored traditions. Each piece is made with care, embracing a soft, wholesome way of living.

Where are products made?

Every product is crafted in-house in our Kentucky studio, made in small batches with the utmost attention to quality and detail.

OUR INGREDIENTS

What ingredients are used?

Inspired by nature, tradition, and simple beauty, we choose time-honored ingredients that have been cherished for centuries—like goat milk, botanical oils, and wild-harvested herbs. Each ingredient is selected with care for its nourishing benefits, always prioritizing what is whole, real, and good for both skin and soul.

Are your ingredients ethically sourced?

Yes! We believe in thoughtful sourcing, working with nature rather than against it. Our goat milk is from small farms where babies stay with their mothers. Our botanical oils and herbs are chosen for their purity and quality, ensuring the best for both skin and the world around us.

Why these ingredients?

We believe in honoring the gifts of nature with gratitude and care. Many traditional beauty ingredients, like goat milk have been used for centuries because of their nourishing and skin-loving properties. Instead of letting these valuable resources go to waste, we source them ethically from farms that practice humane and sustainable care. This approach allows us to create wholesome, high-quality products while respecting both animals and the land.

Are you cruelty-free?

We deeply respect and care for animals. While some of our products contain animal-derived ingredients, we ensure they are ethically sourced and never obtained in a way that harms the animals. We do not and never will test on animals, nor do we support farms that engage in cruelty or unethical practices. Instead, we choose sustainable, humane sources that align with our values of stewardship and respect for nature.

Safe for pregnancy?

While we use gentle, high-quality ingredients, we always recommend consulting with your healthcare provider before using any new products during pregnancy.

GIVING BACK

What animal rescues does Blondi support?

A portion of Blondi’s earnings go toward supporting at-risk animals in need. We currently support:

↟ Magnolia Fawn Rescue (@magnoliafawnrescue) - A safe haven for the delicate and vulnerable, Magnolia Fawn Rescue works tirelessly to give these darling creatures a second chance at life in the wild.

When you choose Blondi, you help make a difference in the lives of these precious animals. ♡ Stay up to date on our donations here.

PRODUCT CARE & USAGE

How do I store my products?

To keep beauty items fresh, store in a cool, dry place away from direct sunlight. Our products are made with natural ingredients, so a little extra care goes a long way!

ORDERS

Payment methods?

American Express

Visa

Mastercard

Paypal

Apple Pay

Shop Pay

Credit card safety?

We put in the effort to ensure your shopping experience is secure and worry-free.

For your protection, all orders undergo a thorough fraud-checking process.

When will my order ship?

Orders are typically fulfilled within 1-3 business days. Delivery times may vary depending on your location, but you’ll receive a tracking number as soon as your order ships.

Lost/stolen package?

If your order encounters an issue like loss or theft, it's best to report your missing package to Missing Mail and Lost Packages | USPS ,

We understand unfortunate events can happen. We are not responsible for lost or stolen mail.

Can I cancel?

Sorry! We are unable to cancel orders after the order has been placed as orders process through our system immediately. Refunds or returns are not available once a shipping label has been created. Please refer to our Returns Policy for more info.

For shipping address changes, please review our Shipping Policy.

We encourage you to ensure all information including your shipping address, name, email, phone number, credit card details, and product selection is correct before purchase. Blondi is not responsible for any user mistakes. Thank you!

Returns/exchanges?

Due to the natural state of our products, for sanitary purposes, we are unable to accept any returns or provide refunds or exchanges for any merchandise unless you have received a missing, or incorrect item. Please review our Returns/Refunds Policy for more info.

ACCOUNTS

Account required?

Creating an account is recommended, but not required to place orders.

For subscriptions, we highly encourage you to create an account so you can easily manage, skip, or cancel them anytime.

Create account?

Click on the person icon in the top right corner at any time to sign up, log in, or view account details in the account page.

Forgot my password?

Click here.

GET IN TOUCH

Customer support contact?

Click here.

Or contact us directly at blondi.help@gmail.com with your order # in the subject line.

Can I request a custom product?

As of right now, we don't offer custom orders. We do, however, offer Bespoke Bracelets which can be customized by you.

We're always open to feedback and suggestions for future products as a growing business. You can submit your feedback by emailing us at blondi.help@gmail.com.

PR/Collabs?

Please fill out the form on this page.